Eating Up the Feedback
Thursday, April 7, 2011 at 10:32AM Thank you to all of you who have participated in our user survey so far! It has been fascinating to read what you all had to say about your Typetrigger habits, desires and frustrations. We are pleased to say that we feel fairly on-track with what you users want from this tool and community, and though we are not as quick as we might hope, our plans for new features are consistent with the issues some of your mentioned.
If you haven't taken the survey yet, there is still time! Click here to let us know what you think about Typetrigger!
We were most surprised to see the breakdown on how members felt about the social aspect of the site. More than half of you were happy with the social element and/or looked forward to more ways of interacting with the community on Typetrigger. Hurrah! On the other side, almost 40 percent of you say you are here to use Typetrigger as a tool and are not particularly interested in the community aspect. As we move forward we hope to address the needs of both kinds of members. We are looking at ways of improving the social aspects, but we don't want that to get in the way of members who want to get right to the tool. We look forward to hearing more feedback from all kinds of Typetriggerers as we release new features.
What's Next?
In the next couple of weeks, we will be upgrading our messaging. We released Typetrigger with a Twitter-like model, including the requirement that members be reading one another to send one another direct messages. We have since realized the many ways in which this model doesn't apply to Typetrigger, and we are opening things up. You will soon be able to send messages to any user (who isn't in completely private mode).
We know that our members want to have conversation, and we believe that there are benefits to keeping the writing on Typetrigger comment-free. We are still considering forums of some kind, but we are not ready to develop this area at this point. (We invite Typetriggers to have conversation here on the blog on the Discussion page--or to set up an interim forum or group somewhere else. Let us know if you have any thoughts on how this could happen. Our Facebook page is another place where you all could chat more).
In addition to open message sending, you will be able to delete messages and block users from sending messages to you. You will still have your message area from which you can send new messages, but you will also be able to send messages to other members from their profile pages as well as directly from the popups by their usernames. This way you will be able to easily drop a line right after reading something without having to move to your message area.
We are also working on more features that will allow you to recommend specific pieces of writing on Typetrigger and to find more writers.
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